Are you in a long-term relationship with your bank? If you can think of many reasons why you’re loyal to your bank, then good for you. It looks like your bank’s a keeper. But depending on what life stage you are in right now, financial needs change. And so, we should be open to new financial partners who can cater to our evolving needs, in keeping with your long-term financial goals.
To help you decide, here are some things to consider.
Beyond the branch locations and ATMs, you should have instant access to your funds through a slew of digital banking features that you can use anywhere, anytime, on any device. It’s being able to do your transactions 24/7, without the need to visit your branch or go to an ATM.
Even though restrictions on physical movement are slowly being lifted, it is still important that your bank offers digital banking services. This allows you to skip the trip to the bank for a transaction that should only take you two minutes on a mobile banking app. Not to mention digital banking is safer and reduces your health worries by being out in public.
With just a few taps on your device―you’re done!
- Relevant and Reliable Products
Banking should never be complicated. Sometimes, all you need is a product that allows you to maximize your funds. For some, it makes sense to have multiple deposit accounts depending on your financial goals.
Whatever you think suits your needs, you should be able to conveniently open an account that has the features you will need, or at least, should give you the option to choose the features that matters most to you, to help you manage your funds better – without costing you so much to maintain.
Customization is key.
- Intuitive and User-Friendly Online Banking Platform
Whether you’re using your mobile phone, tablet, or laptop computer, your digital banking experience should be easy, seamless, and uncomplicated. It means being able to navigate the app effortlessly, enabling you to accomplish your goals in no time. Signing up should be quick and simple, too.
Check out the rating of the app too! If it’s 4 stars out of 5, that’s a good indicator that the app is comprehensive enough, packed with superior features, but less complicated.
Your banking app should be responsive and allow you to perform transactions in just a few taps and swipes.
- Reliable Security
Your data should always be protected and secured. With banks’ many innovative technologies, there should also be strict regulatory data requirements that will protect sensitive customer information.
Look for multi-factor authentication protocols and suspicious activity notifications. As much as possible, you should be able to activate in-app alerts to monitor your transactions and protect yourself from unauthorized transactions.
These are a must for digital banking.
- Customer Service
Good and reliable customer service is one of the major drivers of the banking business. While everything else is done online, you should still be able to talk to someone not just during banking hours, but anytime you need to. Especially when you have time-sensitive account issues that need to be sorted out.
When it comes to choosing the right bank for your long-term financial goals, convenience and simplicity should be top of mind.
Consider a bank with fast and reliable digital-first experiences. It’s also important that the bank is tuned to your needs and removes the barriers to opening a digital account. Wouldn’t you prefer to submit just a few requirements and only wait a few minutes to get an account opened?
RCBC Digital offers a fast and simple way to open a deposit account online. With just one government-issued ID requirement, you can open a customizable bank account with zero-maintaining balance subject to verification. Upon verification within 24 hours, you get full access to the online banking facility, enabling you to do advanced transactions such as converting foreign exchange, investing in UITFs, cardless withdrawal, and paying for shopping through QR codes.
When you partner with the right bank, you’ll be rewarded with a great banking experience. So upgrade your digital banking experience today with RCBC Digital. Account opening is quick and easy. Its award-winning mobile banking app is also secure and easy to use, making it possible to do more than just banking on the app.